Business Overview

BUSINESS INTRODUCTION

Property Management & Operation

Providing impressive experiences to customers

Condominium management / building and facility management / renovation construction / rental conference rooms / hotels / resort facilities / healthcare / environmental and greening management

Business overview

In the Property Management & Operation segment, we operate a wide range of businesses that utilize customer touchpoints, including the property management business, which helps maintain and improve asset values, and the wellness business, which helps promote good health and create enriched lifestyles through hotels and resort facilities. We are shifting to business models that create sustainable value by taking advantage of the real estate development, management, and operational expertise and customer data we have accumulated to maximize the value of customers’ assets and facilities. We will pursue even greater levels of customer satisfaction by securing the human capital that is essential for management and operations business to provide safe, secure living environments and high-quality hospitality.

Major projects

Property Management

Condominiums, Office Buildings, Commercial Facilities

TOKYO PORTCITY TAKESHIBA
Tokorozawa Sakura Town
Futako Tamagawa Rise
Shopping Center
Ecopa Stadium

Public Facilities

Sendai Airport (operations)
Members' Office Building of the House of Councillors
Shinagawa Gotanda
Cultural Center Planetarium
Shizuoka City Shimizu
Cultural Center Marinart

Wellness

Hotels

TOKYU Harvest Club VIALA
Kinugawa Keisui
Tokyu Stay Hida-Takayama
Musubi no Yu
ROKU KYOTO,
LXR Hotels & Resorts
Hyatt Regency
Seragaki Island, Okinawa

Senior Housing

Creer Residence Yokohama Tokaichiba
Grancreer Setagaya Nakamachi
Grancreer Tachikawa
Grancreer Shibaura
Care Residence

Other Facilities and Services

Niseko Mountain Resort
Grand HIRAFU
ASO Tokyu Golf Club
Tokyu Sports Oasis
EWEL, Inc.

Tokyu Community Corp.

Proposal of Digital Solutions

Building management operations such as daily checks and meter reading are digitized and streamlined. Data are accumulated in the building management core system “BeSS” developed by this company and optimal maintenance and management solutions are proposed to customers.

Robot Solutions

We have started introducing robots to improve the efficiency and quality of operations. Based on detailed consulting and simulations, robots are selected and proposed according to the characteristics of the building.