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I will introduce our initiatives for the new normal, our new lifestyle with COVID-19 in the Wellness segment and Tokyu Hands segment, which were greatly impacted by the pandemic.
For the hotel assets in the Wellness segment, we expect that inbound demand in particular will take time to recover.
While capturing domestic demand is an issue, we now offer workation plans enabling the compatibility of resort hotel vacations and remote working, and a day-use plan that provides a comfortable workspace outside the home at Tokyu Stay, located mostly in central Tokyo.
In addition, at Tokyu Sports Oasis whose operations had been mainly based on customers' visits to facilities, we now offer WEBGYM, an app enabling people to work out at home, thereby alleviating health concerns and enabling people to continue regularly exercising, and WEBGYM BOX, which develops and sells fitness products together with WEBGYM.
We have been promoting our review of our earning structure through strengthening revenues from outside gyms, such as offering services not bound by locations.
We are proceeding with structural reforms in the Tokyu Hands segment.
First, we are striving to enhance our sales capabilities through the introduction of avatar remote customer service and the expansion of PB products toward the recovery of the profitability of real stores and a conversion to a digital strategy, including the reinforcement of e-commerce. We are also working to reinforce measures for the 5 million members of the Tokyu Hands club through the facilitation of DX.
As we review the composition of stores, we are advancing store-openings in the form of franchises, the replacement of stores, and the closure of unprofitable stores.
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