|
|
 |
We will promote 3 measures in our Group policy on DX.
In the area of business processes, we will shift to creative work by promoting labor-saving measures such as digitization and automation of workflows. Creating an impressive experience through the advancement of customer contact points, including the integration of online and offline, and the promotion of so-called OMOs.
In innovation, we will work to transform our business through the use of digital technology by creating new value through the utilization of intellectual assets.
As the Group is involved in a number of B2C businesses, we have ample customer contacts, and we believe that we can provide new added value by working on DX. We will promote DX in order to transform our B2C business into a strength.
|
|
|
